Anchor Manufacturing Ltd is a registered company (3887898) in England and Wales.
Any personal information provided or obtained by Anchor Manufacturing Ltd is used and processed only for its own legitimate purposes.
If you have any questions or concerns relating to how Anchor Manufacturing Ltd may use your personal information please contact:
Stephen Linaker (Company Director) E-mail: Steve@anchormanufacturing.co.uk Telephone Number: 0114 242 0444 Anchor Manufacturing LTD, 70 Broad Oaks, Sheffield S9 3HJ
Personal information collected about you
We will collect the following information about you that will be held securely on a central database:
The information we collect is necessary for us to be able to provide you with the service you require, for the effective management of Anchor Manufacturing Ltd. Refer to the section below ‘What we do with your information’ for further details.
Where we collect your information from
The following are the different sources we may collect personal data about you from:
Through publicly available sources. We may use the following public sources:
By Reference or word of mouth. For example, you may be recommended to us by a friend or a family member may purchase a product on your behalf.
What we do with the information we gather:
Internal record keeping, accurate accounting and financial reporting and compliance purposes
Our legal basis for processing your information
For anyone using our services, support, advice or guidance, our processing is necessary for our legitimate interests in that we need the information in order to provide these services to you.
If you notify us of any health or disability requirements then this may involve the processing of more detailed personal data including sensitive data such as health information that you or others provide about you. In that case we always ask for your consent before undertaking such processing.
Consequences of not providing your information
If you do not provide the personal data necessary, or withdraw your consent for the processing of your personal data, it will be very difficult for Anchor Manufacturing LTD to provide you with the service, support, advice or guidance.
Anchor Manufacturing LTD must also have access to some of your information in order to operate and to comply with legal obligations.
How long we keep your information for
How long we keep your information will depend on the purpose or purposes for which we use it. While you are a customer, or a visitor to our website, we will only retain your information for as long as is necessary for those purposes and to comply with statutory or regulatory retention periods.
Anchor Manufacturing LTD respects your rights under data protection laws and takes our obligations seriously. Any information provided to us is used and protected by us for our own legitimate purposes. Your rights to privacy, confidentiality and information security are highly important to us and upheld by us. Your support is extremely important to Anchor Manufacturing LTD so we do not and will not share, swap, or sell your personal information with any other organisation without your explicit consent.
We will not use your information for a different and non-compatible purpose to those described above or those that you would not reasonably expect. We will always let you know at the time of capturing your information if our intended purpose is different to those described above.
We do not carry out automated decision making or automated profiling.
Anchor Manufacturing LTD will share your information for its own internal purposes and only where necessary.
Any sharing will be carried out under formal non-disclosure agreements and only after due diligence processes have been followed to ensure that those we work with support our aims and objectives.
Non-disclosure agreements are designed to protect information security, your confidentiality and set strict obligations as to the control and use of your information. Any information that is shared is secured through security protocols such as encryption and secure file transfer portals.
We never have and never will share, swap or sell your personal details to any organisation for their own marketing purposes. Your privacy and confidentiality is paramount to us and we will only use the information that you provide for Anchor Manufacturing LTD’s own purposes.
Information security and how we store your information
We are committed to ensuring that your information is secure and that your right to privacy and confidentiality are protected. We take information governance and security seriously and have technical and organisational measures in place that include ensuring all antivirus, antispam and software packages are up-to-date, correctly configured firewalls, encryption, secure file transfer protocols, Trust policies, processes and staff training to manage and protect your personal information in order to prevent unauthorised access, unlawful processing, accidental loss, damage, destruction or disclosure.
All information you provide to us is stored securely by Anchor Manufacturing LTD and governed by IT Security Policy and Procedures. Your information remains under the control of Anchor Manufacturing LTD at all times. You have the right to access your information at any time. Refer to section below ‘Your legal rights’.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us online; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access, loss or damage.
Where possible, we try to only process your information within the UK and European Economic Area (EEA). If we or our service providers transfer personal data outside of the UK or EEA, we always require that appropriate safeguards are in place to protect the information when it is processed. You can obtain a copy of these safeguards by contacting us.
A cookie is a small file which asks permission to be placed on your computer’s hard drive, smart phone, tablet or other device and is used to improve your online experience by almost every website including ours. This is why it is important to understand how cookies work, what they are for and when they are being used.
Once you agree, the cookie file is added to your computer and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. The cookies we use in no way give us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You can manage your cookie preferences for our website or any other websites by using your browser settings. Your browser’s ‘help’ function will show you how to do this. However, please remember that cookies are often used to enable and improve certain functions on our website. If you chose to switch certain cookies off, it could affect how our website works on your device.
Individuals have specific rights contained within data protection laws that relates to their personal information. These rights can be enforced against any organisation, from any sector, that holds your information. This section will detail what these rights are and how you can exercise them.
There are other more general rights that you have within the law, these are:
All organisations that process personal information are under strict obligations that govern how they use and process personal information. Predominantly these are found within the data protection principles:
You may choose to restrict the collection or use of your personal information in the following ways:
Postal communications will be sent to you under the legitimate interest of Anchor Manufacturing LTD. You can stop these communications at any time by emailing Steve@anchormanufacturing.co.uk or by calling 0114 242 0444.
Anchor Manufacturing LTD will comply with your request without unreasonable delay, but please note that it may be difficult to stop communications that are in the process of being mailed.
Electronic communications (emails) require your consent before Anchor Manufacturing LTD can lawfully send them.
You can email Steve@anchormanufacturing.co.uk or by calling 0114 242 0444 and Anchor Manufacturing LTD will stop all email communications without any unreasonable delay.
Closed circuit television (CCTV) is installed at the premises for the purposes of staff, customer and premises security. Cameras are located at various places on the premises, and images from the cameras are recorded. The use of CCTV falls within the scope of the Data Protection Act 1998 (“the 1998 Act”). This code of practice follows the recommendations issued by the Data Protection Commissioner in accordance with powers under Section 51 (3)(b) of the 1998 Act.
In order to comply with the requirements of the 1998 Act, data must be:
Data Protection statement
RETENTION OF IMAGES
Images from cameras are recorded on videotape/disc/computer system (“the recordings”). Where recordings are retained for the purposes of security of staff, customers and premises, these will be held in secure storage, and access controlled. Recordings which are not required for the purposes of security of staff, customer and premises, will not be retained for longer than is necessary. (30 Days)
ACCESS TO IMAGES
It is important that access to, and disclosure of, images recorded by CCTV and similar surveillance equipment is restricted and carefully controlled, not only to ensure that the rights of individuals are preserved, but also to ensure that the chain of evidence remains intact should the images be required for evidential purposes.
ACCESS TO IMAGES BY STAFF
Access to recorded images is restricted to the Data Controllers, who will decide whether to allow requests for access by data subjects and/or third parties (see below).
Viewing of images must be documented as follows:
REMOVAL OF IMAGES FOR USE IN LEGAL PROCEEDINGS
In cases where recordings are removed from secure storage for use in legal proceedings, the following must be documented:
ACCESS TO IMAGES BY THIRD PARTIES
Requests for access to images will be made using the contact form.
The data controller will assess applications and decide whether the requested access will be permitted. Release will be specifically authorised. Disclosure of recorded images to third parties will only be made in limited and prescribed circumstances. For example, in cases of the prevention and detection of crime, disclosure to third parties will be limited to the following:
All requests for access or for disclosure should be recorded. If access or disclosure is denied, the reason should be documented as above.
DISCLOSURE OF IMAGES TO THE MEDIA
If it is decided that images will be disclosed to the media (other than in the circumstances outlined above), the images of other individuals must be disguised or blurred so that they are not readily identifiable.
If the CCTV system does not have the facilities to carry out that type of editing, an editing company may need to be used to carry it out.
If an editing company is used, then the data controller must ensure that there is a contractual relationship between them and the editing company, and:
ACCESS BY DATA SUBJECTS
This is a right of access, which is provided by section 7 of the 1998 Act. Requests for access to images will be made using the web form on the contacts page.
PROCEDURES FOR DEALING WITH AN ACCESS REQUEST
All requests for access by Data Subjects will be dealt with by the data controller: Stephen Linaker.
The data controller will locate the images requested. The data controller will determine whether disclosure to the data subject would entail disclosing images of third parties.
The data controller will need to determine whether the images of third parties are held under a duty of confidence. In all circumstances the practice’s indemnity insurers will be asked to advise on the desirability of releasing any information.
If third party images are not to be disclosed, the data controllers will arrange for the third party images to be disguised or blurred. If the CCTV system does not have the facilities to carry out that type of editing, an editing company may need to be used to carry it out. If an editing company is used, then the data controller must ensure that there is a contractual relationship between them and the editing company, and:
The company director will provide a written response to the data subject within 21 days of receiving the request setting out the data controller’s’ decision on the request. A copy of the request and response should be retained.
Complaints must be in writing, and addressed to the company director. Where the complainant is a third party, and the complaint or enquiry relates to someone else, the written consent of the patient or data subject is required. All complaints will be acknowledged within 7 days, and a written response issued within 21 days.